With 8+ years of experience in banking operations, business process optimisation, and financial analysis, I specialise in business analysis, requirements elicitation, and data-driven decision-making. My expertise lies in translating business needs into actionable insights, optimising workflows, and leveraging analytics to drive strategic transformation.

Currently in the final trimester of my Master’s in Business Information Systems at Torrens University, Australia, I have earned ECBA, CBDA (IIBA), and Microsoft Power BI Data Analyst Associate (PL-300) certifications. These credentials, combined with my practical experience, enable me to bridge the gap between business strategy, technology, and data-driven solutions, helping organisations enhance decision-making and operational efficiency.